Effective Date: 12/03/2025
Welcome to Ease International. By accessing and using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Introduction
These Terms & Conditions govern your use of our website, services, and products. By engaging with us, you acknowledge that you have read, understood, and accepted these terms.
2. Products and Services
- Product Description: We strive to provide accurate descriptions of our products. However, minor variations may occur due to differences in production and photography.
- Availability: Product availability is subject to change without prior notice. We reserve the right to discontinue or modify any product or service.
- Pricing: All prices are listed in [Currency] and are subject to change without prior notice. Additional charges such as taxes, duties, or shipping may apply.
3. Orders and Payment
- Placing Orders: Orders can be placed through our website or by contacting our sales team.
- Payment Terms: Payments must be made through the approved methods stated during the transaction process. Orders will be processed once the payment is confirmed.
- Order Confirmation: Once an order is placed, you will receive an email confirmation with the order details.
- Cancellation Policy: Cancellations can be made within [Time Frame] of placing the order. Custom or special orders cannot be canceled once processing has begun.
4. Shipping and Delivery
- Shipping Policy: We aim to dispatch products within [Time Frame]. Delivery times may vary depending on the location.
- International Shipping: International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.
- Delivery Delays: We are not liable for delays caused by unforeseen circumstances such as natural disasters, transportation issues, or customs clearance.
5. Returns and Refunds
- Return Policy: Returns are accepted for defective or incorrect products within [Number] days of delivery. Products must be unused and in original packaging.
- Refund Process: Approved refunds will be processed within [Time Frame] via the original payment method.
- Non-Returnable Items: Perishable goods or custom orders cannot be returned unless defective.
6. User Responsibilities
By using our website, you agree to:
- Provide accurate and up-to-date information.
- Use our website and services for lawful purposes only.
- Not attempt to disrupt or compromise the security of our website.
7. Intellectual Property
All content, including images, text, logos, and trademarks, are the intellectual property of Ease International. Unauthorized use or reproduction is prohibited without prior written consent.
8. Limitation of Liability
- Ease International is not liable for any direct, indirect, or consequential damages arising from the use of our products or services.
- We are not responsible for losses caused by third-party service providers or factors beyond our control.
9. Indemnification
You agree to indemnify and hold Ease International harmless from any claims, losses, or damages arising out of your violation of these terms.
10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
11. Governing Law
These Terms & Conditions are governed by the laws of India, West Bengal. Any disputes arising will be resolved in the courts of India.
12. Amendments
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website and services constitutes acceptance of the revised terms.