Privacy Policy

Effective Date: 12/03/2025

At Ease International, we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website and services.

1. Information We Collect

We collect personal information to provide better services and improve our business operations. The types of data we collect include:

• Personal Identification Information: Name, email address, phone number, shipping/billing address.
• Business Information: Company name, export/import requirements, and preferences.
• Payment Information: Transaction details for billing and payment processing.
• Technical Information: IP address, browser type, device details, and website usage statistics.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill orders efficiently.
• To communicate with you regarding your orders, inquiries, or support requests.
• To send promotional content, offers, and updates (only if consented).
• To enhance our website’s performance and user experience.
• To comply with legal obligations and regulatory requirements.

3. Sharing Your Information

We value your privacy and do not sell or rent your personal information. However, we may share it with:

• Service Providers: Trusted third parties for payment processing, delivery, and IT services.
• Legal Obligations: When required by law to protect our legal rights or prevent fraud.
• Business Transfers: In case of a merger, acquisition, or asset sale.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve website performance. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

• Access your personal information.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent to data processing (where applicable).

To exercise these rights, contact us at info@easeinternational.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.